What details should I include in my ticket for faster resolution?
Please make sure to highlight the subject of your ticket or query in the first line, followed by a detailed description of the issue. This will help us direct your ticket to the appropriate agent more efficiently.
Clearly describe the issue to ensure we can assist you effectively.
If you do not receive a response within 24 hours, kindly check your spam folder to ensure our reply has not been misdirected.